1. Introduction

Tranarc ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website at tranarc.com.

2. Data We Collect

We collect the following personal data through our contact form:

Name — to address you in our response
Email address — to reply to your enquiry
Message content — to understand your request

We also automatically collect anonymous usage data through analytics tools, including pages visited, time on site, and device information.

3. How We Use Your Data

To respond to your enquiries submitted through our contact form
To improve our website and services based on analytics
To ensure the security and performance of our website

4. Analytics & Cookies

We use the following analytics and tracking services:

Google Analytics 4 (GA4) — website traffic and user behaviour analytics
Google Tag Manager (GTM) — tag management for analytics scripts
Web Vitals — performance monitoring
Facebook Pixel — advertising measurement
LinkedIn Insight Tag — advertising measurement
TikTok Pixel — advertising measurement

We use CookieYes to manage cookie consent. Non-essential cookies are blocked until you provide consent. You can change your cookie preferences at any time using the cookie consent banner.

5. Third-Party Services

We use the following third-party services to operate our website:

Cloudflare — hosting, CDN, and security
Sanity.io — content management system
Resend — transactional email delivery for contact form submissions

These services may process data on our behalf. We ensure they comply with applicable data protection standards.

6. Data Retention

Contact form submissions are retained for as long as necessary to respond to your enquiry and for our legitimate business purposes. Analytics data is retained according to each analytics provider's default retention policies.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for cookie tracking at any time
Object to processing of your data

8. Contact Us

For any questions about this privacy policy or to exercise your data rights, please contact us:

Email: contact@tranarc.com
Phone: +234 916 856 6997
Address: Tranarc Hub, No 2, Akande Close, Adeoyo Road, Total-Garden, Ibadan, Oyo State, Nigeria

Privacy Policy